Based on performance metrics, the Chatham-Kent Public Library system is as busy as ever.
In a report to council, Stefanie Lawson, manager of public services, said the number of visits to library branches topped the 283,000 mark in 2024, up from 271,000 in 2023 and up substantially from 2022’s 223,000.
On top of increased in-person visits, borrowing of materials, both hard copy and virtual, were at 2023 totals or above. Physical items were borrowed to the tune of nearly 645,000 last year, while the 2023 numbers were about 350 more. Virtual loans approached 302,000 last year, while in 2023, they were below 236,000.
Programming and outreach efforts are on the rise, as is attendance.
“In 2024, the library continued to serve as a cornerstone of knowledge, inclusion, and community engagement. The significant increase in visits through the door showcases the importance of the library as a gathering place and the staff’s ability to explore new programs and services that best serve Chatham-Kent,” Lawson wrote in her report.
North Kent Coun. Rhonda Jubenville wondered if Lawson had per-library statistics.
“Do you collect data on each library,” she asked. “And perhaps on ones that might be declining on usage? Would you use that data to maybe see how you can bolster the one that might be declining?”
Lawson replied that she could break out the data on a per-library basis.
Chatham Coun. Amy Finn said stepping into the Chatham branch immediately shows a visitor how active the library is.
“It’s always interesting to see all the activities going on in the Chatham library,” she said.
Lawson agreed.
“Summer is definitely the busiest time at the libraries,” she said. “We have reading programs going on for every age group.”
