Assessment centre booking appointments online

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The Chatham-Kent Health Alliance’s (CKHA) COVID-19 Assessment Centre is changing how it takes people for testing, as it has launched an online booking tool.

To access the booking tool for the centre, located at 47 Emma St. in Chatham, please visit the website www.assessmentbooking.ca on any internet-enabled device and complete the online form to schedule an appointment.

Patients are advised to speak to their primary care provider, CK Public Health or Telehealth Ontario before booking an appointment.

CKHA is reiterating a few additional reminders to the community to ensure the COVID-19 Assessment Centre can continue to operate efficiently:

  • If you think you have symptoms related to COVID-19 please call your primary care provider, CK Public Health or Telehealth Ontario. They will discuss your symptoms and travel history and can advise if you should attend the assessment centre.
  • If you are advised to attend the assessment centre, please proceed to assessmentbooking.cato book your appointment online. For those who do not have access to technology, please call CKHA’s Registration at 519.352.6400 ext. 6548 between the hours of 9 a.m. to 5 p.m., Monday to Friday. After hours and on weekends, patients can call CKHA’s Switchboard at 519.352.6400 ext. 6584.
  • Patients are advised to book an appointment rather than walk-in to the assessment centre. Patients who arrive as a walk-in will be seen at the earliest convenience by the health care team and may be asked to return the next day or book an appointment if all time slots are filled.
  • When attending the assessment centre, please bring your health card with you. This helps the health care team properly identify you.
  • Please bring a list of medications and any other information regarding allergies and past medical issues.
  • Hours of operation are 9 a.m. to 5 p.m. andthe last patient will be seen at 4:20 p.m.
  • If you arrive after 4:20 p.m., please do notjust head to the Emergency Department. Return home to self-isolate and come back to the assessment centre in the morning.

Individuals concerned about symptoms that could be caused by COVID-19 can complete a self-assessment provided by the Ministry of Health online at:  https://www.ontario.ca/page/2019-novel-coronavirus.

 

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