LETTER: E-mail issues at city hall?

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Editor: I am sending this by mail as a last resort.

On Nov. 18, I sent an e-mail addressed to the mayor’s office, South Kent Coun. Trevor Thompson and South Kent Coun. Anthony Ceccacci in regards to the baseball team.

On Nov. 29, I received an e-mail from Mr. Thompson and Mr. Ceccacci stating my e-mail had gone to their junk folder. If this was the case, was the IT department contacted to find out what happened? Why did it happen and what will be done to correct the problem?

On Jan. 13, I sent another e-mail to the office of the mayor and the two councillors, this time in regards to housing. Although I have not heard from the councillors, I did receive an automated reply from the mayor’s office: “Thank you for your e-mail. Your message is important to me. I will do my best to respond to you as soon as possible. Please note this inbox is only monitored during business hours. Darrin Canniff, Mayor, Municipality of Chatham-Kent. This communication may be confidential and subject to the Municipal Freedom of Information and Protection of Privacy Act (Ontario). Unauthorized use is strictly prohibited. If you are not the intended recipient, please delete this e-mail immediately.”

This is a lie. I have not heard from anyone.

The municipality has a problem with communications. Either they don’t receive e-mails or they just ignore them.

What I am left with is municipal government without representation!

 

Bruce Thompson

Chatham

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